“Five years on, Andrew is still checking in to ensure our communications systems are performing as expected. That level of ongoing care and accountability is rare.” — IT Manager, Robson Civil

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Make the right technology decision

And make it deliver

Donnabrook helps organisations understand what's possible, select the right cloud communications and customer engagement solutions, and navigate implementation. We stay involved after deployment — providing independent advice, advocacy and accountability as your business and technology evolve.

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Andrew Olsen speaking on administration automation and AI at the RACGP Practice Owners Conference 2026.

Communication & cloud solutions insights​

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"Our collaboration with Donnabrook, has been instrumental in the successful investigation and implementation of a new Unified Communications system. Donnabrook’s assistance in providing ongoing support and connections to valuable consultants and resources has significantly enhanced our systems, taking them beyond our expectations. We highly value their contributions and look forward to continued collaboration as we evolve our technology infrastructure.”
Kent Chalmers, Group Chief Technology Officer, Home in Place
Kent Chalmers
Group Chief Technology Officer, Home in Place

Our clients

Improve customer & employee experience with AI-enabled integrated communications

We empower companies to transition to next-generation cloud communications by leveraging our deep experience and partnerships with the world’s most innovative companies in this space.

Respond to customers instantly

Engage customers across different channels, automate workflows and connect teams everywhere.

Work from anywhere

Say goodbye to multiple phone numbers – enable compliant configurations with remote, mobile, and dedicated home/office deployments

Powered with AI

Use SMS, IVR, and chatbots for secure and verified client interactions and leverage the latest pre-built integrations.

Embed compliance, privacy and security

Protect every conversation with third-party-verified, enterprise-grade security plus compliance and privacy controls.

Explore our solutions

Learn about our global partners in cloud communications and operational technology

We partner with leading platforms that help organisations modernise how they communicate, resolve issues, and capture insight from every interaction.

We’re selective in who we work with—focusing on long-term outcomes, operational efficiency, and measurable service improvements.

Remote visual support and guidance

Remote visual support and guidance

TechSee enables real-time issue resolution using live video—no apps required. Teams can see, guide, and document interactions, reducing site visits and improving first-contact resolution.

Unified cloud communications <br>pioneer

Unified cloud communications
pioneer

A global leader, RingCentral bring an excellent track record and considerable strengths across key areas: functionality, security, reporting and analytics, integration, and overall risk profile.

Find out more about our partners

We partner with platforms that improve how organisations handle interactions, resolve real-world issues, and reduce operational effort—while capturing insight from every engagement.

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