Welcome all to 2025! See our latest post; a summary of insights from the National Disability Services Executive Leaders Conference Dec 2024 (Link) .
Dive into our insights on cloud telephony, which leverages the power of the cloud to handle voice and data services.
A summary from the NDS Executive Leaders Conference 2024 and the path forward that was discussed
Learn from NDIS providers the value they are seeking from cloud telephony services
Learn from NDIS providers the value they are seeking from cloud telephony services
Organisations expose themselves to high risk without automated, effective call log capture, record keeping, and communication monitoring
A right to disconnect law is expected to come into play with the intent of restoring work-life balance
We look into the future of enterprise communications, setting our sights on trends for 2024
In the swiftly evolving realm of CX automation, Large Language Models are reshaping the customer engagement landscape
See the CX trends for 2024, including the role of artificial intelligence
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