Unlocking operational efficiency in Australian dental practices through AI-driven, interoperable communications
While the report stops short of prescribing solutions, it highlights a pressing need: operational models that are lean, resilient, and...
Why Australian businesses can’t ignore conversational and generative AI in 2025! (Post Link)
The Metrigy Microsoft Teams Telephony 2022 report emphasises the strategic advantage of integrating UCaaS (Unified Communications as a Service) with Microsoft Teams.
This is vital for businesses seeking to optimise telecom expenses, enhance reliability and access advanced calling features.
The report reveals that 88% of businesses using Microsoft Teams for messaging and meetings – alongside a separate UCaaS provider for calling – intend to maintain this setup due to cost efficiency and superior service reliability.
Highlights of an in-depth analysis of the benefits of using a separate UCaaS provider with Microsoft Teams:
For businesses evaluating Microsoft Teams Telephony, considering UCaaS integration offers benefits in cost, reliability, and feature access. It is a preferable strategy for optimising telecommunications infrastructure.
While the report stops short of prescribing solutions, it highlights a pressing need: operational models that are lean, resilient, and...
Conversational AI refers to systems that can understand and respond to human input via voice or text – think chatbots,...
This leads to costly rework, poor customer experience, and even customer churn. If this sounds familiar, you are not alone....
© 2024 Donnabrook Pty Ltd | Privacy Policy | Site by Better Known