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The Metrigy Microsoft Teams Telephony 2022 report emphasises the strategic advantage of integrating UCaaS (Unified Communications as a Service) with Microsoft Teams.
This is vital for businesses seeking to optimise telecom expenses, enhance reliability and access advanced calling features.
The report reveals that 88% of businesses using Microsoft Teams for messaging and meetings – alongside a separate UCaaS provider for calling – intend to maintain this setup due to cost efficiency and superior service reliability.
Highlights of an in-depth analysis of the benefits of using a separate UCaaS provider with Microsoft Teams:
For businesses evaluating Microsoft Teams Telephony, considering UCaaS integration offers benefits in cost, reliability, and feature access. It is a preferable strategy for optimising telecommunications infrastructure.
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