
Unlocking operational efficiency in Australian dental practices through AI-driven, interoperable communications
While the report stops short of prescribing solutions, it highlights a pressing need: operational models that are lean, resilient, and efficient—without compromising care.
Next-generation communication platforms that are interoperable with foundational environments, such as Microsoft Teams, and powered by AI-driven workflows and automation offer a practical and scalable approach to meeting these challenges head-on.
For owners and investors, this is value creation
• Dental group execs: Scale operations without scaling cost and head count
• Operations managers: Free up staff without reducing service levels, reduce dentists non-billable admin time
• Investors: Enhance EBITDA, boost retention, and improve operational leverage