Why Australian businesses can’t ignore conversational and generative AI in 2025! (Post Link)
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Conversational AI refers to systems that can understand and respond to human input via voice or text – think chatbots, voice assistants, or smart interactive voice response (IVR) systems. Generative AI takes it a step further, creating entirely new content (text, images, audio, code, etc.) in response to specific prompts. This article shows common use cases of conversational and generative AI.
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