25% of field technician visits fail
This leads to costly rework, poor customer experience, and even customer churn. If this sounds familiar, you are not alone.
In this conversation with Danny Bearzatto, Field Service Expert at Structured Creative, we explore the ongoing quest for the ‘field service grail’ – getting the right person on-site with the right skills, equipment, tools, and parts at the right time, for the right cost, and with the lowest environmental impact.
We dive into three critical areas:
• The cost of inefficiencies in field services
• The small, actionable changes you can make today
• Using innovation like remote visual support to solve problems
Watch the video and share your thoughts in the comments.
